User Review
( votes)I am lucky to be using what I consider the best web hosting company in the internet industry. Product Review Ratings is now in it’s fourth year of service and it makes sense to give credit to the tools of the web business trade that have supported me throughout the ups and downs of a web-based product reviewer. Also, you can take advantage of HostGator Coupons that show up from time to time.
My mission for Product Review Ratings has been and continues to be to review any and all products or services I’ve ever experienced or used. The possibilities for reviews and sharing my experiences are so broad and endless that I occasionally forget to see what’s right under my nose and talk about it. We don’t really appreciate things like web hosting companies until we have a problem and need their help. I didn’t have to do extensive research to find the best hosting company in the business. I’ve been using HostGator for about 3 years. To be honest, before I signed up with HostGator, I wasn’t looking for the best web hosting company in the world – I was looking for the best price. What I didn’t realize is how many times I would end up putting the quality of HostGator’s customer service to the test many times. Last night, was another prime opportunity:
In my never-ending fascination with new, WordPress plug-ins and the desire to make things work better, I sometimes end up breaking something. Yesterday afternoon, I broke one of my more successful websites. I could no longer get to my home page and as luck would have it, I didn’t make a backup before I started making risky changes to the site. I was comforted knowing that I could go to HostGator and have them do a restore of my website because they keep everything automatically backed up. Now, having automatic backups is not what makes HostGator the best web hosting company – that is something any web hosting company should do. What separates HostGator from the rest is what they ended up actually doing and how they did it:
The Best Hosting Company has the Best Service
Contacting HostGator has always been very fast and simple. I use their online LiveChat whenever I need something and they are always very responsive and helpful. To my delight, when I logged into the HostGator LiveChat, I was greeted with a message that there were no customers ahead of me and 147 technicians available to assist me. How’s that for service?! A few seconds later, a technician was right there to help me. He understood my problem and request instantly. When I mentioned to the HostGator technician that I’d like to pay the small, $15.00 fee and have my website restored, he said he would like to try and fix the problem before resorting to that. I gave him my information and a few minutes later the problem was solved. To me, that is a web hosting company going above and beyond the call of duty to help its customers. Understand that web hosting really has nothing to do with supporting website design software. It just so happens that my technician was more knowledgeable than me with WordPress and was able to fix the problem. I really didn’t expect that kind of service when I signed up with HostGator – what sold me was their cost and what I considered the best web hosting plans in the business. Let me mention what they offer:
- Hatchling Plan: If you’ve only got one website and you need it hosted, you can do it for just $3.96 a month. With this plan, you also get unlimited band-width and Disk Space.
- Baby Plan: This is by far the Best web hosting plan for those who have multiple website domains: The discounted price is only $6.36 per month for unlimited bandwidth, disk space – PLUS unlimited Domains.
- Business Plan: If you’re truly running a business on your websites, then this one is the best web hosting plan for you: In addition to the unlimited bandwidth, domains and disk space, HostGator gives you your own private IP Address, SSL and Toll Free phone number. Only $10.36 with the current discount.
So, that’s HostGator in a nutshell. You may be wondering how I can call it the best of the bunch when I haven’t even tried all the others; Let’s just say that it is without doubt the best company for me to host my websites out of the 2 or 3 that I have tried. Furthermore, compared to other web based fees and services, HostGator has proven to be the best company I have used in any capacity.